RETURNS POLICY

 

Archived Items are exchange or credit only. 

 

When you purchase online you have a statutory right to return a product up to 14 days after your order has been delivered ( cooling off period ) Returns are only valid when we are notified and the item is returned within 28 days of receipt. Any breakages/ faults must be reported within 24 hours of delivery.

 

Goods must only be returned if they are unused, unworn and in their original condition with tags attached in their original packaging.

 

Please email us  at info@peelo.ie  to let us know you are returning an item including your ORDER NUMBER 

 

NB: The return address may not be the same address from which the goods were sent.

 

You are responsible for all costs of returning items to us. You must use a reputable delivery service that can provide evidence that they have delivered the goods back to us. 

 

Refunds will be calculated minus the cost of shipping

 

The goods must be packed with sufficient outer packaging to ensure that no damage is caused in transit. We will not be responsible for such damage and would suggest you take out insurance with your delivery service to cover this.

 

Assuming that our return’s policy has been adhered to, returned goods will be credited within 10 day of our receiving them.